The Renters’ Rights Act requires agents to follow a strict, evidence-based process to recover possession of a property on behalf of a landlord.
Jupix provides a dedicated Landlord Possession workflow to manage this process and track Section 8 notices and possession claims from start to finish.
This article includes:
- Landlord possession dashboards
- Starting a landlord possession
- Marking a possession as notice (S8) served
- Marking a possession as claim submitted
- Cancelling a landlord possession
- Notes, to-dos and supporting evidence
- Viewing historic possessions
Note
A landlord possession can only be started from an active Assured Periodic Tenancy. For background on the legislation behind this process, see Renters' Rights Act: Key changes.
Landlord possession dashboards
Three entries in the Property Management section of the Lettings Dashboard help you track landlord possessions. Each one opens a list of possessions filtered by status:
- Landlord possessions preparing – possessions you have started but not yet served
- Landlord possessions S8 served – possessions where the Section 8 notice has been served
- Possession claims in progress – possessions where a claim has been submitted to the court
Starting a landlord possession
- Open the active Assured Periodic Tenancy record
- Click Start Termination Process
- Click Start Landlord Possession
- Select all the grounds you are using to seek possession
- If you are notifying the tenant in advance of serving the formal Section 8 notice, enter the date and any notes
- Click Save
The possession now appears on the Landlord possessions preparing dashboard.
Marking a possession as notice (S8) served
Once you have served the Section 8 (Form 3a) document on the tenant:
- Open the possession
- Click Mark as S8 Served
- Enter the date the S8 was served
Jupix calculates the proposed tenancy end date from the served date and the longest notice period applicable to the grounds you selected.
The possession status advances to S8 Served and it moves to the Landlord possessions S8 served dashboard.
If the tenant leaves before the notice expires
After a Section 8 notice has been served, the tenant may decide to leave before the notice period ends. How you handle this depends on the situation:
The tenant serves their own notice to leave early
Start the Tenant Notice Received process. Once the tenant has vacated, cancel the possession process.
The tenant is moving out when the notice expires
Towards the end of the notice period, click Set Tenancy to Ending on the landlord possession to begin the standard tenant move-out process.
Marking a possession as claim submitted
If the tenant does not vacate by the expiry date, you will need to submit a possession claim to the court. Once you have submitted the claim:
- Open the possession
- Click Mark as Possession Claim Sent
- Enter the Possession Claim Sent date
The possession now appears on the Possession claims in progress dashboard. When you are notified of the hearing date, enter it on the possession.
Recording the outcome of a possession claim
There are four possible outcomes of a possession claim. Record the relevant one against the possession.
Claim granted
Use this when the court grants the landlord possession. Click Claim Granted, then enter the Hearing Decision Date and Hearing Notes, and edit the Proposed Tenancy End Date as agreed at the hearing. The possession updates to Finalised. Click Set Tenancy to Ending to begin the standard tenant move-out process.
Claim dismissed
Use this when the court does not grant the landlord possession. Click Claim Dismissed, then enter the Hearing Decision Date and Hearing Notes. The possession updates to Finalised.
Claim suspended
Use this when the outcome is a suspended possession order. Click Claim Suspended, then enter the Hearing Decision Date and record the conditions of the suspended order in the Hearing Notes.
Note
A suspended possession order only applies to discretionary grounds
Possession cancelled
Use this if the court hearing is cancelled for any reason. See Cancelling a landlord possession below.
Cancelling a landlord possession
Use this option if the possession is no longer being pursued – for example, if you used Ground 8 and all tenant arrears are paid before the hearing date.
- Open the possession
- Click Cancel Landlord Possession
Notes, to-dos and supporting evidence
Each landlord possession has its own Notes and To-Dos section where you can add notes, documents and reminders. Supporting evidence documents attached here also appear in the Notes grid on the tenancy.
Viewing historic possessions
The Termination tab on a tenancy lets you view historic possessions. Each one can be printed individually, along with its Notes and To-Dos section.