Enabling browser autofill to quickly complete support tickets

Want to make submitting a support ticket easier? We recommend that you enable autofill in your browser settings.

Autofill in browsers is a feature that automatically fills in form fields, such as names, addresses and emails, based on stored data. Most modern browsers, including Google Chrome, Microsoft Edge, Mozilla Firefox and Safari support autofill for convenience.

To enable autofill on your browser:

Google Chrome

1. Open Google Chrome
2. Click the ellipsis (3 dots) in the top right corner
3. Click Settings
   1. Alternatively, in the search bar, type in chrome://settings/
4. Click the Autofill and passwords tab on the left hand side
5. Click Addresses and more
6. Toggle Save and fill addresses to On

Microsoft Edge

1. Open Microsoft Edge
2. Click the Settings and more (3 dots) icon in the top right corner
3. Click Settings
4. Click the Profiles tab on the left hand side
5. Click Personal info
6. Click Add personal info to add your contact information, then click Save

Mozilla Firefox

1. Open Mozilla Firefox
2. Click the Settings (3 lines) icon in the top right corner
3. Click Settings
4. Click the Privacy & Security tab on the left hand side
5. Scroll down to the Autofill section and ensure Save and fill payment methods is ticked
6. Below in the History section, ensure Firefox will Remember history

Safari (Mac & iOS)

1. Open Safari
2. Click Safari then Settings
3. Click Autofill
4. Ensure all AutoFill web forms options are ticked