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Chris Horroll

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Articles

Recent activity by Chris Horroll

  • Resend a landlord statement

    If you need to, you can resend a landlord a statement that's already been generated via post or via email. This article includes:  Resend the landlord statement via email Resend the landlord state...

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  • Add Agency Invoices To Landlord Statements

    Follow the steps below to add Agency Invoices to landlord statements that are generated within Jupix Go to the Landlord record within Jupix, click the Landlord Details tab and click Edit Details. ...

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  • How Do I Get A Copy Of A Landlord Statement?

    Question: Where can I get a copy of the Landlord Statement if this has been already been generated? Solution: If the Landlord Statement has already been generated you can get a copy from the Landlo...

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  • Why Is There No Management Fee Charged On A Landlord Statement?

    Question: When I go to generate a Landlord Statement, there is no Management Fee being charged. Why? Solution: Go to the Tenancy Record and click on the Property Ledger tab. At the bottom of this ...

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  • Withhold Money From A Landlord Statement

    Follow the steps below to withhold money from a landlord statement When you have gone to Payments and Generate Landlord statement you will see a column that will say “Withhold Money”. Within this ...

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  • How can a Landlord Statement be reversed

    In order to reverse a landlord statement, you will need to click Contact support below and complete the contact form, to submit a support ticket. Please ensure you include the landlords name, the p...

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  • How do I set landlords to receive statements by email

    If required, you can change a landlord statement from being sent via post to being sent via email when it's generated. Click the Residential Lettings department tab Click Landlords on the main ho...

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  • How do I get back to the landlord payment screen?

    Once the Pay Landlords section has been actioned, you may need to return to the landlord Payment Instruction Summary screen to print to PDF, export to CSV or create a BACS file. On My Dashboard, s...

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  • Adding Additional Owners In Overseas Tax Cases

    Adding Additional Owners In Overseas Tax Cases: When adding details for Overseas Landlords it is essential that in the case of multiple owners they are all added as separate Landlord Records. N.B T...

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  • Part payment of rent

    Follow the steps below to make a part payment of rent to the Landlord Go to the Tenant Ledger and ensure that the correct rent has been demanded, showing a negative balance. Click Receipt Tenant M...

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