Paul Hanlon
Activity overview
Latest activity by Paul Hanlon-
Paul Hanlon created an article, How Do I Generate A Statement For A Landlord Between A Certain Period?
Question: I need to create a statement for a landlord between a certain period. How do I do this? Solution: This report is called the Landlord Income report and will show consolidated rental income...
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Paul Hanlon created an article, Instructing A Property From A Market Appraisal
After processing the Market Appraisal and winning the Instruction you can Instruct the property For Sale. Starting from the Home Screen there are various ways of bringing up the Appraisal record – ...
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Paul Hanlon created an article, Why Is Another Users Login Details Appearing On The Jupix Login Screen?
Question: When I try to login to Jupix, someone else’s login details are already there. How can I remove this? Solution: Select the Cog icon on the top right of a web page. Select the Advance tab...
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Paul Hanlon created an article, Configure PropertyFile Email Notifications
PropertyFile Email Notifications: Email messages are sent to let you know that a new PropertyFile notification has been received. You can configure where your email notifications are sent. If left...
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Paul Hanlon created an article, Change Your Allocated Office And Account Information
Personal Account Settings - Allocated office and Account Information See the instructions below to show you how to change your allocated office and other account information such as password and em...
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Paul Hanlon created an article, How Do I Refund A Supplier Commission Taken In Error?
Question: I have taken supplier commission from a payment in error, how do I resolve this? Solution: Taking commission from a supplier puts this into the Agency pot, in this scenario the repayment ...
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Paul Hanlon created an article, Adding Supplier Commission
You can add a Commission Rate to a Supplier – This will apply a commission rate to all invoices raised against that supplier You will need to be on the contractor record to add this information To ...
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Paul Hanlon created an article, GDPR - Personal Information Request Functionality
General Data Protection Regulations - Personal Information Requests (PIR’s) The content of this document is not legal advice. You should consult a legal advisor on your GDPR...
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Paul Hanlon created an article, Why Am I Unable To Email The Viewing Confirmation?
Question: I have arranged a viewing, however when trying to confirm this by email to the Owner/Landlord by Email the system does not allow me to. Why is this? Solution: Check the Viewing Arrangemen...
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Paul Hanlon created an article, Withhold Tenants Money
Receipt Tenants Monies as per usual, reconcile the entry so that the money is on the ledger. Then click on the Special actions button when on the summary page of the tenancy and then click ‘Withhol...