Margaret Lathwell
Activity overview
Latest activity by Margaret Lathwell-
Margaret Lathwell created an article, How Do I Search For Names With Apostrophes?
Question: Is there a way I can search for names with an apostrophe? Solution: Jupix allows you to search for a contact who has an apostrophe in their name. Type the contact’s name into the search b...
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Margaret Lathwell created an article, Why Is There A Rented Property In My Sales?
Question: Why is there a rented property showing in my sales when I accept their offer? Solution: When on the commercial tab in Jupix, it is possible to market a property for sale and for rent, bec...
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Margaret Lathwell created an article, Why Can I Not Change The Start Date Of The Property Performance Report?
Question: Why I am unable to generate the Property Performance Report from an earlier date? Solution: The Property Performance report will show dates ranging from when the property was Instructed t...
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Margaret Lathwell created an article, Why Does Jupix Keep Logging Me Out?
Question: How can I stop Jupix logging me out periodically? Solution: The main cause of Jupix logging clients out periodically is a setting within Internet Explorer. To amend this you will need to ...
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Margaret Lathwell created an article, Why Arent My Inspections Automatically Rescheduling?
Question: Why aren’t my tenancy inspections automatically rescheduling? Solution: The inspections can be set to automatically schedule, this will put the inspection in the Inspections to book in th...
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Margaret Lathwell created an article, Why Is The Contractor Name Not Appearing Within A List Of Maintenance Jobs?
Question: Why is the contractor name blank in the maintenance job list? Solution: If the Status of the Maintenance job is showing as Pending, Jupix will not show the Contractors name until a contra...
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Margaret Lathwell created an article, Record a "Note of Interest" - Scotland Only
Record a Note of Interest - Scotland Only Once you have received a 'Note of Interest' from an Applicant’s solicitor, this needs to be recorded in Jupix. Go to Property Record Click Notes and record...
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Margaret Lathwell created an article, How Can I Book A Viewing For An Applicant That Is Locked By Another User?
Question: My colleague has locked an Applicant/Property Record. How can I book a viewing? Solution: You will still be able to book a viewing for an Applicant with a locked record however the proces...
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Margaret Lathwell created an article, How Do I Pass On Applicant Feedback ?
Question: How Do I Pass Applicant Feedback from a Viewing onto the Vendor or Landlord? Solution: Go to the Viewing option on the menu bar across the top of the screen and select the viewing record....
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Margaret Lathwell created an article, Why Is The Viewing Status Set To Pending?
Question: How would I change a Viewings Status if it is set to Pending? Solution: Once a viewing has been booked onto the system it will show as Status – Pending. Even once the attendees have Confi...