Question:
What does the Maintenance Jobs Not Acknowledged list show from the dashboard?
Solution:
The Maintenance Jobs Not Acknowledged list will show maintenance jobs that a tenant has logged via the PropertyFile App.
From the Property Management dashboard, select the Maintenance jobs that have not been acknowledged.
Select the relevant maintenance job within the list.
Select Marked as Acknowledged. This will notify the tenant via PropertyFile.
The maintenance job will now be in the list of Maintenance Jobs Not Approved.
The Maintenance Job can now be processed as normal.