Add a new bank account

Follow the steps below to add a new bank account to Jupix.

1. Click Payments on the main homebar
2. Click View Agency Bank Accounts
3. On the right hand side, click Add Bank Account
4. Select the Account type, either Agency, Client or Deposit
5. Add in the bank account details
   (if this is replacing an existing bank account, add NEW to the Description)
   
6. Click Save

You'll then need to view the account details and add in the office it relates to.

Once the new bank account has been added, ALL relevant landlord ledgers need to be updated.

To do this, you'll need to go to the landlord record:

1. Click Landlords on the main homebar
2. Search for the relevant landlord in the Find bar and click Go. Click View on the relevant record
   1. Alternatively, find and click the relevant landlord from within the Last Viewed section
      
3. Click the Landlord Ledgers tab
4. In the Payment Details section, click Edit Payment Details
5. In the Agency Bank Account section, change the Linked Agency Bank Account from the old one to the new one - this will automatically update the tenant ledger to expect rents in on the new bank account
6. Click Save

What happens to any cash I'm already holding?

If you're holding a float or have received some funds on the landlord ledger, you'll either have to pay this to the landlord prior to amending the bank account, or, you'll need to transfer the funds to the new bank account in Jupix and real life.

To do this:

1. Click Landlords on the main homebar
2. Search for the relevant landlord in the Find bar and click Go. Click View on the relevant record
   1. Alternatively, find and click the relevant landlord from within the Last Viewed section
      
3. Click the Landlord Ledgers tab
4. Click Special Actions then Transfer Landlord Cash
5. Here you'll be able to view how much cash is available and in what account. You'll need to transfer the funds from the old bank account to the new one.
   Add the Transfer Amount and Reason For Transfer 
6. Select Landlord from the Transfer To dropdown
7. Enter the Landlords Name in the search box then Select the Landlord you wish to transfer money to
8. Select the ledger the money belongs on (This is only applicable for landlords with multiple ledgers)
9. Click Save

You'll then need to reconcile the payment out of the old bank account and into the new bank account.

You MUST ensure this is replicated on the bank account.

What happens to any outstanding ledger items?

When entering the new payment details on the landlord ledger, if there are any negative balances, these need to be addressed.

1. If there are part paid supplier invoices or agency fees, the remaining partial charge will need to be credited off and re-added which will link it to the new bank account
2. The tenant ledger needs to then be checked and any outstanding rent demands, full or partial, need to be credited off and re-demanded on the new bank account.
3. Similarly to the landlord ledger - if there are any partial supplier or agency invoices, these will need to be credited and re-added

What happens if I don’t want to credit off the ledger items?

When you add in a new bank account and you have items on a landlord statement that have links to two different bank accounts, you cannot generate the statement. Sometimes it is a simple case of transferring the cash as it has been receipted into the wrong bank account. In other instances, it will become more complicated because of the partially paid invoices and this will result in the statements having to be generated by Jupix Support.

You will know you have an issue as this is highlighted on the Generate Landlord Statement screen by a yellow warning triangle.

What happens to my BACS payment file – Automated Statement Upload?

If you use either of these facilities in Jupix, you will need to contact Support and arrange for them to update the new bank account with this information.

1. If there are part paid supplier invoices or agency fees, the remaining partial charge will need to be credited off and re-added which will link it to the new bank account
2. The tenant ledger needs to then be checked and any outstanding rent demands, full or partial, need to be credited off and re-demanded on the new bank account.
3. Similarly to the landlord ledger - if there are any partial supplier or agency invoices, these will need to be credited and re-added