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How Do I Retrieve Applicant Feedback From Jupix?

Margaret Lathwell
Margaret Lathwell
  • Updated

Question:

How Do I retrieve feedback that has been entered into Jupix, but not yet passed onto the Landlord or Vendor?.

Solution:

From the dashboard select ‘Viewing feedback not passed on’. This will produce a list of all feedback that has been entered onto the system that has not been passed onto the vendor(s).

Select the property you need to pass the feedback on for and you will be presented with the below screen.

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  1. Contact Card
    You will be presented with a mini contact card containing the vendor(s) name, contact numbers and email address. If a property has multiple owners a contact card will be shown for each party.
  2. Email Feedback
    If you wish to email the feedback to the vendor tick which feedback you wish pass on and you will be presented with the email that will be sent allowing you to edit it accordingly.
  3. Applicant Feedback Hovering over the feedback will present you an edit icon which, when clicked, allows you to edit the feedback without leaving the screen.

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