When entering your login details and clicking Sign In, your Jupix account should open on a separate window. If this does not happen then it is because Jupix has not been added as an Allowed Site in your Pop-up Blocker Settings.
To fix this you will need to run the Jupix Configuration File. For more information on the jupix configuration file click here
Alternatively, this can be fixed manually
- Click on the Tools cog on your browser.
- Select Internet Options then select the Privacy tab and under Pop-up Blocker select Settings
- Add the following to your Allowed Sites
- Once added, close the Pop-up Blocker Settings and click Ok at the bottom of Internet Options
Jupix will now open as normal.