Lettings - book a viewing request

Alexi Glackin
Alexi Glackin
  • Updated

The guide below shows you how to book a viewing request for a lettings property.  

When a lettings enquiry arrives from your website, it will land in the Enquiries section on your Lettings Dashboard.  

Here you will see a list of incoming enquiries and you can click to View more details.  

You will now see the details of the request.  

You can either:

  • Accept
  • Decline
  • Cancel the request
  • View the contact record
  • Claim enquiry
  • Book the viewing

  1. When you select Book Viewing you can click to select which time suites you or click into your diary to check availability.  
  2. Once you have selected the relevant viewing appointment click the Confirmation tickboxes to confirm the booking
  3. Click Save 

You customer with a receive email confirmation of the viewing


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