The guide below shows you how to book a viewing request for a lettings property.
When a lettings enquiry arrives from your website, it will land in the Enquiries section on your Lettings Dashboard.
Here you will see a list of incoming enquiries and you can click to View more details.
You will now see the details of the request.
You can either:
- Accept
- Decline
- Cancel the request
- View the contact record
- Claim enquiry
- Book the viewing
- When you select Book Viewing you can click to select which time suites you or click into your diary to check availability.
- Once you have selected the relevant viewing appointment click the Confirmation tickboxes to confirm the booking
- Click Save
You customer with a receive email confirmation of the viewing
Relevant articles
Sales - book a viewing and buyers section
Book a viewing from the applicant record