If you are trying to order Ravensworth Prints from the Media tab of a property and see the below screen:
You will need to contact your branch manager as your account is not enabled to order prints. They can enable this permission by going to Admin -> Manage Users.
If you are a branch manager with Admin Rights, you can enable this permission on a user to user basis by going to Admin -> Manage Users. Click Edit on the User and scroll down to Partner Permissions: