The steps below outline how to change the dates or amounts on the Rent Demand.

  1. Click Property on the main homebar
  2. Search for the relevant property in the Find bar and click Go. Click View on the relevant record
    1. Alternatively, find and click the relevant property from within the Last Viewed section
  3. Click the Property Management tab
  4. Scroll down to the Tenancies section and click View alongside the tenancy
  5. Click the Tenant Ledger tab
  6. Find and credit off the incorrect rent demand. Click Credit Rent
  7. Enter in the Amount
  8. Enter the credit confirmation code
  9. Click Save
  10. To add the correct rent demand, scroll down the Tenant Ledger and click Edit Rent Schedule
  11. Add in the correct date or rent amount depending on what you would like to change
  12. Click Save
  13. Now click Demand Next Rent
  14. Confirm the End Date for the rent demand
  15. Click Save

 Note

If the rent demand is for an apportioned period, i.e. a few additional days at the end of the tenancy, change this rent periods End Date to the correct date you wish to charge up to. Jupix will then work out the correct amount to pay for the shorter rent period

The new demand will be added to the Tenant Ledger.

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