You can configure your computer settings on your pc and browser in order to set Google Chrome to be your default mail handler.
Note
We advise that you check with your IT to confirm the steps within this article are allowed within your branch/agency
This article includes:
- Changing the default email client
- Changing Chrome to redirect email links
- Enabling Gmail to open email links
Changing the default email client
- Click the Windows start button in the bottom left hand corner of your computer screen, and type in Default apps
-
Email will need to be set as Google Chrome.
If the Windows default isn't already Google Chrome, click the logo below Email - Click Google Chrome from the app list
- If Google Chrome isn't in the app list, you'll need to speak to your IT
- Close the Windows Settings window
Changing Chrome to redirect email links
Once the default email app is set to Google Chrome:
- Open Google Chrome
- Click the ellipsis (3 dots) in the top right corner
- Click Settings
- Alternatively, in the search bar, type in chrome://settings/
- Click the Privacy and security tab on the left hand side
- Click Site settings
- Scroll down and click to expand Additional permissions
- Click Protocol Handlers
- Ensure Sites can ask to handle protocols is toggled ON (blue)
Enabling Gmail to open email links
- Navigate to Gmail to open the email inbox
- In the address bar, there's an icon that looks like two diamonds. Click the icon and then click Allow and Done in the popup
Once all the above steps have been completed, all email links should now go through Gmail in Google Chrome. When a link is clicked on in Jupix in another browser, it should open up Google Chrome and open Gmail.
Note
If the account that Gmail is opening is incorrect, you will need to change your default google account by signing out of all accounts and signing into the one you want to be the main account
Related articles:
How do I email documents from Jupix?
Sending an email to all tenants in the same tenancy