Adding a pet deposit

  • Updated

On some properties, the landlord may require an additional deposit for pets to be allowed. However, the pet deposit doesn't need to be protected.  

If you are holding an additional deposit in your client account, you can withhold this on the ledger so that it doesn't allocate against any demands or expenses.


The money for the deposit must be available as a cash and ledger balance, before it can be withheld

  1. Click the Residential Lettings department tab
  2. Click Tenancies on the main homebar
  3. Search for the relevant property or tenant name in the Find bar and click Go. Click View on the relevant record
    1. Alternatively, find and click the relevant property or tenant name from within the Last Viewed section
  4. On the tenancy Summary tab, click Special Actions 
  5. Click Withhold Tenant Cash
  6. In Withhold Amount (£), enter the amount you wish to withhold
  7. Type Pet Deposit as the Reason Cash Withheld 
  8. Click Save

On the ledger, the cash now shows as withheld.

Related articles: 

Using cash previously withheld on a ledger