Unable to select landlord accepted or declined offer on an application

When adding a new application, if you have added tenant application charges (where applicable), you won't be able to accept or decline the offer until tenant monies have been receipted to clear these charges.

Once you receive money from the potential tenant:

1. Click the Residential Lettings department tab
2. Click Tenancies on the main homebar
3. Search for the relevant property or tenant name in the Find bar and click Go. Click View on the relevant record
   1. Alternatively, find and click the relevant property or tenant name from within the Last Viewed section
      
4. On the tenancy Summary tab, click Receipt Tenants Monies
5. In the Receipt Details section, type a Description of the receipt
6. Enter the Receipt Amount (£)
7. In the Payment Type dropdown menu, click the relevant type
8. Use the calendar to confirm the Date Received. This is the date the payment was received
9. Received Into lists the account the money was received into and Received From lists who the money was received from (Lead Tenant or Third Party)
10. Click Yes or No to Manually Allocate the Receipt (this will reflect what receipt was allocated against on the tenants receipt)
11. Click Save

The ledger balance will now be at £0.00 and you'll have the option to select either Landlord Accepted Offer or Landlord Declined Offer.

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Receipt tenant money