Setting up holding deposit amount and tenancy deposit amount warnings

In Jupix, you can set up warning messages that will be displayed when entering a holding deposit amount that is above the maximum amount allowed, as well as when tenancy deposit amounts are entered and exceed legal thresholds.  

 Note

You will need access to Admin, to edit your default settings. Your appointed office Admin will have
access to these permissions

Activating deposit amount warnings

  1. Click Admin on the main homebar
  2. In the dropdown menu, click Lettings Configuration
  3. Click Edit alongside Lettings Settings
  4. Scroll down to Deposit Amount Warnings and ensure that this is ticked

The warning messages displayed are as follows:

Holding deposit warning

If a holding deposit is entered that exceeds the threshold allowed under the terms of the Tenancy Fee Act 2019, a warning message is presented. The warning message will also show the maximum holding deposit allowed based on the rental amount.

2020-07-13_10-31-40.png

This can be turned off if it does not apply by unticking Deposit Amount Warnings.

Where you cannot charge holding deposits, the message that appears will state they cannot require the tenant to pay a holding deposit.  

Tenancy deposit warning

The tenancy deposit warning appears when raising a deposit charge, adding an additional deposit, or modifying a tenancy deposit charge that exceeds the legal threshold allowed under the terms of the Tenancy Fee Act 2019.

The warning will state the maximum deposit that can be charged based on the rental amount.

2020-07-13_10-25-14.png

This can be turned off if it does not apply by unticking Deposit Amount Warnings.

Related articles:

What is a holding deposit?

Was this article helpful?
0 out of 0 found this helpful